Contact Us
Have questions or need help? We're here for you.
Response Time
We typically respond within
24-48 hours
Frequently Asked Questions
How do I create a listing?
Simply create an account, click on "Sell" or "Post Listing", fill in the details about your item including photos and description, and publish. Your listing will be visible to other users immediately.
Is Kitabey free to use?
Yes, Kitabey is completely free to use. You can create listings, browse items, and connect with other users at no cost.
How do transactions work?
Kitabey is a listing platform only. We do not process payments or handle transactions. Buyers and sellers connect through the platform and arrange their own payment and delivery methods. We recommend meeting in safe, public places for physical exchanges.
What if I encounter a fraudulent listing?
Please report suspicious listings immediately by emailing us at hello@kitabey.com with the listing details. We take fraud seriously and will investigate all reports.
How do I delete my account?
You can delete your account from the Settings page. Alternatively, email us at hello@kitabey.com and we'll process your request within 48 hours.
Report Fraud or Abuse
If you've encountered fraudulent activity, suspicious listings, or any form of abuse on our platform, please report it immediately. Include as much detail as possible including screenshots, user information, and listing URLs.
Report an IssuePlease review our policies for more information: